on your workstation, or IT reset password for you) this new password will apply to your NHSmail account. Likewise, if you reset your password on the local Active Directory (e.g. If your organisation has adopted Same Sign On, resetting your NHSmail password will also reset the password used to access your workstation through local Active Directory. If you are unable to answer your security questions, please contact your Local AdministratorВ to reset your password. If you do not have a phone number associated with your account, you will be asked to register a mobile number after successfully answering your security questions. To use self-service, you must know the answers to your security questions and have a mobile number set within the profile section of your account (you must have access to this mobile). If you have forgotten your password you will need to use the self-service password reset feature within the NHSmail Portal, over the internet or the Health and Social Care Network / Transition Network. Please re-start and input your updated credentials if requested. In order to reconnect your client after locking your account, you will need to restart your Outlook client.

Exchange office 365 password reset